| Time (Central) |
Session |
| 7:00 a.m. |
Registration
|
| 8:00 a.m. |
Breakfast
|
| 9:00 a.m. |
Welcome and Introduction
Joanna M. Roberto, Gerber Ciano Kelly Brady LLP, New York, NY
Rina Carmel, Anderson, McPharlin & Conners LLP, Los Angeles, CA
Daniel I. Graham, Jr., Nicolaides Fink Thorpe Michaelides Sullivan LLP, Chicago, IL |
| 9:15 a.m. |
Evidence-Based Approaches to Combatting Burnout on the Claims Front
As the number of claims continues to rise, claims professionals, in-house counsel, and outside counsel may find themselves facing burnout. This session, led by a human factors expert, will review the latest scientific research on burnout. What evidence-based strategies can help personnel deal with stress, respond to incivility from the other side, build resilience, and even enjoy work? Learn about new tools for companies and firms to help their people thrive.
Julia Diebol, Ph.D., CSP, C.P.S.M., Exponent, Bellevue, WA |
| 10:15 a.m. |
Break |
| 10:30 a.m. |
Risk Management Strategies to Keep Time-Limited Policy Limits Demands from Turning into Nuclear Verdicts and Bad Faith Suits
A missed time-limited policy limits demand can be the first part of what eventually becomes a nuclear verdict and/or bad faith suit. What procedures can insurers implement to manage the risks, from identifying relevant claims at the outset, training front-line personnel to recognize demands and possible bad faith set-ups, appropriately escalating demands in-house, to overseeing the response? What additional considerations arise when the demand contains non-monetary conditions? If insurers seek the assistance of outside coverage/bad faith defense counsel in responding to demands, especially deficient demands, what strategies can help protect the attorney-client privilege?
JoAnne B. Gilliam (Associate General Counsel), Munich Re Services, Inc., Amelia, OH
Matthew J. Lavisky, Butler Weihmuller Katz Craig, Tampa, FL
|
| 11:30 a.m. |
Privacy Training for Company Employees
This session will discuss the massive increase in interest from all operating units in insurance companies in privacy, and a corresponding increase in interest in data governance and artificial intelligence. This session will also address the challenges that insurers face in rolling out artificial intelligence in all kinds of ways, given the belief of many regulators that AI will cause historically disadvantaged groups to be subjected to even worse treatment than they would get if humans were the sole source of intelligence.
Matthew T. Furton, Locke Lord LLP, Chicago, IL
Molly McGinnis Stine, Locke Lord LLP, Chicago, IL |
| 12:30 p.m. |
Networking Lunch and Small Group Table Topic Sessions
|
| 1:30 p.m. |
The Use and Misuse of AI in Loss Investigation, Adjustment, and Defense of Suits
AI’s capabilities continue to develop at warp speed. How might AI be used for loss investigation and claims adjustment? What are the risks? Are the plaintiffs’ and policyholders’ bars using AI to litigate cases? Can the industry and the defense bar respond by using AI to defend suits, and if so, how? Can AI assist in combatting social inflation and preventing nuclear verdicts?
Sean C. Griffin, Longman & Van Grack, Washington, DC
John R. Casciano, Markel Service, Incorporated, Glen Allen, VA |
| 2:30 p.m. |
Break |
| 2:45 p.m. |
Breakout Session (Insurance Industry or Defense Counsel)
|
|
Insurance Industry
Supporting Each Other Into the Future and Building Succession Plans
Insurers and outside counsel need to be able to work together to build empowered teams and create succession plans into the future.
1. How can insurers support outside counsel in recruiting, training, managing workloads, retaining, and advancing new lawyers?
2. To what extent do rates impact insurers’ ability to hire outside counsel? To what extent do rates impact outside counsel’s ability to continue to work for insurers? How can insurers and outside counsel manage and grow efficient and productive relationships?
Corinne K. Cable (Corporate Counsel), Brotherhood Mutual Insurance Company, Fort Wayne, IN
|
|
Defense Counsel
Supporting Each Other Into the Future and Building Succession Plans
Insurers and outside counsel need to be able to work together to build empowered teams and create succession plans into the future.
1. How can outside counsel support insurers in recruiting, training, managing workloads, retaining, and advancing new claims professionals?
2. To what extent do rates impact insurers’ ability to hire outside counsel? To what extent do rates impact outside counsel’s ability to continue to work for insurers? How can insurers and outside counsel manage and grow efficient and productive relationships?
Dan D. Kohane, Hurwitz Fine P.C., Buffalo, NY
John C. Trimble, Lewis Wagner, Indianapolis, IN |
| 3:45 p.m. |
Breakout Session Roundup and Open Mic
Breakout session moderators will report back on the groups’ discussions. Attendees’ discussion of areas where companies and outside counsel agree, and how differences might be ironed out. Open mic discussion. What’s on your mind? This is your opportunity to comment, explore issues discussed today, and forecast the future.
Rina Carmel, Anderson, McPharlin & Conners LLP, Los Angeles, CA
Daniel I. Graham, Jr., Nicolaides Fink Thorpe Michaelides Sullivan LLP, Chicago, IL |
| 4:30 p.m. |
Adjourn
|