Good Faith Claim Handling and Adjustment of Business Interruption Claims in a COVID-19 World

While our world has slowed due to COVID-19, it has not stopped. Property losses continue to occur and more are to come with hurricane season soon to begin. The panel will address the handling, adjustment, and valuation of in progress, non-COVID-19 business interruption claims and future non- COVID-19 property claims. This topic will also delve into the challenges of measuring lost revenue as complicated by the reality that many businesses are shuttered and supply chains are disrupted. The panel will then address what the insurance industry will face as we enter hurricane season while the U.S. is reopening and is at risk of a second wave of COVID-19 spread in fall 2020.

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